Dear PotsandPans.com Community, 

Please note that UPS shipments may be delayed due to current high shipping volumes. You will receive an email with tracking information when your order has shipped. Please reference the tracking link for the most up to date delivery information for your shipment.  

If you have any questions about your order, please contact our consumer relations team, Monday through Friday, 7:30am to 4:30pm PT (Pacific Time) excluding holidays at: 800-388-3872 or via Live Chat.

 

Standard Shipping & Delivery Terms

  • Free UPS® Ground shipping on orders with pre-tax value of $75

  • All packages are shipped from Fairfield, California

  • Orders are processed within 1 - 2 business days and are shipped Monday-Friday (excluding holidays)

  • Shipping charges are calculated per total product weight and ship-to address

  • We currently ship only within the United States

  • UPS does not ship to Army Post Office (APO), Fleet Post Office (FPO), or PO Boxes. All orders shipping to an APO, FPO, or PO Box address will be fulfilled via USPS.

  • A tracking number will be sent via e-mail once your order has been shipped

  • You will be notified via email if an item is on backorder